Testimonials

Our Most Valuable Asset, Our Client’s Testimonials.

Sharing with you our most valuable asset, our client’s reviews, and testimonies towards us and to our services.

So here’s what our clients have to say about us and our service:

Testimonials from our Clients

What a welcoming office! I had some questions on my insurance and they were quick to offer assistance and helped me really understand what I was paying for. Ryan and his team are awesome

Mitchel R.

Mitchel R.

The customer service is superb! Kelli is very professional when answering my questions about auto insurance, and even saved me over $100 a month!

Desmond C.

Desmond C.

I was referred by my neighbor and I am so glad that I made the call! They made switching over so easy and you can tell they really care about their customers

Wesley M.

Wesley M.

Bird Dog Insurance is the best choice! So approachable and Kelli found me a great value. Thank you!

Jonathon K.

Jonathon K.

Communication is key! Monica helped me choose the right insurance and was so quick to get back to me.

Anne W.

Anne W.

Monica definitely made sure I knew exactly what my policy takes care of. She took care of our needs and helped us understand our coverages

Jake W.

Jake W.

Ryan is great. I got some quotes from him a few years ago and wound up just staying with the company I had been with for decades. Recently, he called me out of the blue and pointed out to me that the company I stayed with recently changed their coverage. I didn't know that and it was a significant change where my coverage was reduced but not my premiums. So I had him requote me. He gave me various options with different prices and answered all of my questions quickly. I chose the option that gave me better coverage for $1000 less than I was paying.

Jay K.

Jay K.

Thank you for remembering to send the insurance cards. This is great service. Bird Dog is always there for us to answer questions and make adjustments. Thank you.

Kurt

Kurt

Reviews and Ratings from Google

I’ve always gotten great rates that beat out everyone else as well as a quick response from Ryan! I would highly recommend contacting them to switch!
Tabitha Hernandez
Tabitha Hernandez
15:25 21 Apr 22
Omg 🥰😍 the sweetest and most amazing person, That I have meet in the insurance industry. She was so knowledgeable and help me so much to lower my monthly payment! Katie is by for the best ever! She is not just a company, I know if at anytime she will be there to help if anything happens!! Highly recommend!!
Kelsi Dhane
Kelsi Dhane
02:57 13 Aug 20
Katie was very professional she got us a great deal. Should have changed over a long time ago. Thank you Katie for your service.
robert myers
robert myers
22:39 02 Jul 20
Ryan and his team helped us with our homeowners policy when purchasing a new home. The process was easy and painless. Also saved us money on our auto insurance!
Kim Ormsby
Kim Ormsby
14:33 27 May 21
"Back in the day" I was an insurance agent forseven years. I also know what an unwanted phone call is usually like when it's received.Katie is not usual. She is VERY POSITIVELYUNUSUAL. Her courtesy is EXCEPTIONAL.If you have any sort of question, she has a true servant's heart and would do everything she possibly could to assist you in a most pleasant and professional manner!!!
Hank Longcrier
Hank Longcrier
20:43 16 Jul 20
I could not ask for better insurance agents. Everyone on the team is always so helpful and responsive. They handle everything and will mediate between myself and my insurance company. I recently had some trouble with my insurance company and the team at Bird Dog has been so incredible helping me sort everything out. It definitely keeps my stress levels down knowing I have them in my corner! Best company ever!!
Jordan Ratliff
Jordan Ratliff
17:38 06 Dec 21
Glad some of y’all have had good experiences here but every time I call the women working cannot even find my file in their system and they promise to ca back but never do
Professor Crow
Professor Crow
15:17 25 Aug 22
As a Realtor it's extremely important to help my homeowners get quality help for anything in relation to their new home purchase. Ryan and his team are the home insurance gurus that I know I can trust with my clients. Thanks Ryan, keep up the good work!
Justin Liedtke
Justin Liedtke
18:42 01 Mar 22
Friendly, knowledgeable agents. When my home insurance renewal was coming due they notified me they found a similar policy that saved me several hundred dollars. Thank you.
Steve Hudson
Steve Hudson
02:53 06 Jun 22
Katie was fantastic!!! She got me a better policy for a much better price and walked me through the entire process!!! Would recommend her to anyone!
Krystal Arnn
Krystal Arnn
17:03 03 Sep 20
Awesome prices and fantastic, quick service. I highly recommend using them.
Mark O’Neal
Mark O’Neal
18:14 01 Jun 23
Great company to work with made buying personal and business insurance a breeze. Enjoyed working with Ryan
Jason Gardner
Jason Gardner
16:45 22 Dec 21
Amazing agent Katie gave me a fast quote I was way 201 for two cars I now pay 70 for two cars
Weston Brown
Weston Brown
21:06 26 Jun 20
I recently switched all 4 vehicles auto insurance and homeowners insurance to Bird Dog Insurance. I was able to save money and have a personable , easy experience ! He handled everything ! I would highly recommend !
Lynn Wyllie
Lynn Wyllie
01:32 22 May 21
I moved to another city and changed my insurance plan when we closed on our new house. I called Bird Dog to cancel my policy on my old home and they said no problem, just email the closing date for our old house and they would take care of it. I even got a reply from my email saying the information was received. Two months later, I got a notice from Travelers that my homeowner's policy would be renewing. I called Bird Dog and they said they would look into things and call me back. They didn't call back so I called again the following week with the same reply that they would look into it and call back. Then I was auto drafted a renewal of my homeowners' policy. I left a message with Bird Dog, but you guessed it, no reply! I logged into Travelers, and their website said I have to go through Bird Dog to cancel. That wasn't happening so I called customer service, and they gave me a form I can submit to cancel my policy with Travelers and get a refund check. I guess the customer service stops with Bird Dog once you move on. This is just bad business practice! Now, more than ever, I am glad that I chose a different insurance company for my new home! Good luck Bird Dog.
Karla Leach
Karla Leach
03:33 13 Sep 23
I don't think you could find a better insurance agent than Ryan Nash with Bird Dog Insurance.
laura g
laura g
21:20 13 Jan 23
Katie is awesome. She took the time to answer all my questions that I had. This is an awesome agency and I would definitely recommend them for your insurance needs.
Brian Harbin
Brian Harbin
22:50 26 Jun 20
Bird Dog Insurance is a great company. They have helped my wife and I lower our home and auto insurance. They are very knowledgeable and professional, and it’s obvious they aim to provide great customer service by the work they do. I’ve referred my family and friends to them as well. It’s refreshing to see a company actually care for their customers and save them money along the way.
DeAndrew Washington
DeAndrew Washington
21:10 10 Jan 22
Cash knew exactly what I needed and very prompt at doing so. No hassle no worries while I was in her hands. Thanks Cash
Jarrad Adams
Jarrad Adams
11:19 22 Jul 23
I have recently talked to Katie and she was extremely helpful and informative! Very knowledgeable and a pleasure to talk to
Donna Bowditch
Donna Bowditch
21:59 25 Jun 20
They are so helpful and work very hard to help everyone! Highly recommend
Stormie Shapley
Stormie Shapley
20:49 01 May 23
Maria Sanchez
Maria Sanchez
15:03 08 May 23
I called them after checking different places and their service was outstanding, quick response, and best insurance coverage. Thank you Ryan
Lucy Marimon
Lucy Marimon
15:20 04 Aug 21
Ryan Nash came through at the last moment on a holiday and helped me get a great home owners policy at a really good price. Definitely recommend Ryan and Bird Dog Insurance.
Ryan
Ryan
18:41 31 Dec 21
Ryan is great. I got some quotes from him a few years ago and wound up just staying with the company I had been with for decades. Recently, he called me out of the blue and pointed out to me that the company I stayed with recently changed their coverage. I didn't know that and it was a significant change where my coverage was reduced but not my premiums.So I had him requote me. He gave me various options with different prices and answered all of my questions quickly. I chose the option that gave me better coverage for $1000 less than I was paying.
Jay Kreusch
Jay Kreusch
19:29 08 Oct 21
Katie was by far the most informed and knowledgeable insurance agent I have been privileged to work with. She shopped and found us the best rate possible as well as gave us suggestions on coverage amounts that made sense. I will definitely be using her in the future for all my insurance needs!
Tabitha Freeman
Tabitha Freeman
02:44 01 Aug 20
Everytime I need information or help with my home or car Bird Dog's staff is right on it. If someone is looking for representation and coverage, I wouldn't hesitate recommending this company!
William Stone
William Stone
00:24 22 Feb 22
The agent was really helpful on getting me the best quote on auto insurance thank you Mrs Katie you were awesome and quick to respond
Thomas Harbin
Thomas Harbin
21:34 25 Jun 20
Monica did an amazing job trying to find me my best options for insurance on my harley and three vehicles. Very kind, courteous and professional! Highly recommend!!
christopher mcgee
christopher mcgee
16:32 20 Apr 22

Bird Dog Insurance Services Llc.

120 S College Ave, STE 3, Tyler, Texas

(903) 534-5554

Office Hours:

Monday – Friday

8am – 5pm